To ensure your message reaches it’s intended destination, there are a series of pre-defined keywords which you should add to the start of ALL messages, even when replying to a received text.
Please find below a list of available keywords, together with the name of the person responsible for that account, plus their department.
Note: The account holder may not be the person you are replying to or trying to contact but may be able to pass your message on to the correct target in their department.
| Keyword | Person | Department |
|---|---|---|
| ALS | Sarah Barnett | Additional Learning Support |
| DAWN | Dawn Casey | Assistive Technologies |
| BEAUTY | Jennie Jones | Beauty Therapies |
| CCBS | Rose Teal | Childcare, Counselling, Business & Sport |
| BEV | Bev Wood | Construction, Computing & Building Services |
| COUN | Lynda Christie | Counselling |
| TALK | Bill Ingleton | Counselling |
| CHILD | Julie Truman | Early Learning Centre |
| ESOL | Lucy Stafford | ESOL |
| FL | Michael Putland | Foundation Learning |
| ENG | Nicola Williamson | GCSE & Functional Skills English |
| NICI | Nicola Williamson | GCSE & Functional Skills English |
| CAZ | Caroline Salvin | GCSE & Functional Skills English |
| CDRAKE | Chris Drake | GCSE & Functional Skills Maths |
| FWED | Fwed Collins | GCSE & Functional Skills Maths |
| TJ | Tony Jackson | GCSE & Functional Skills Maths |
| LISA | Lisa Medlam | Hair & Beauty |
| HAIR | Cathy Cocker | Hair & Beauty |
| NIKKI | Nikki Slack | Hair & Beauty |
| LIZA | Lisa Graham | Hair & Beauty |
| HNS | Michelle Nicholson | Health & Safety |
| LYN | Lyn Furniss | Health & Social Care |
| HPS | Sherri-Ann Brown | Health Care, Engineering, & Public Services |
| LRC | Richard Watts | Learning Resource Centre |
| EVENTS | Diane Thornton | Marketing |
| MENTOR | Bill Ingleton | Mentors |
| DEBS | Debbie Hibbard | Public Services & Counselling |
| HELP | Angela Adams | Safeguarding Issues |
| JAX | Jackie Lethwaite | Schools Administrator |
| RP16 | Steve Goddard | Sport Science |
| MTN | Alan Viggers | Sport & Outdoor Activities |
| NNCSU | Bill Ingleton | Student Union & Student Governors |
| ELEC | Kirsty Harris | Training Services Electrical Department |
| PLUMB | Bill Turner | Training Services Plumbing Department |
(Please remember to leave a space after the keyword before you start your message)
Also, to update your details on the College systems, send a message to our number with UPDATE, followed by your First Name and Surname.