SMS Keywords

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To ensure your message reaches it’s intended destination, there are a series of pre-defined keywords which you should add to the start of ALL messages, even when replying to a received text.

Please find below a list of available keywords, together with the name of the person responsible for that account, plus their department.

Note: The account holder may not be the person you are replying to or trying to contact but may be able to pass your message on to the correct target in their department.

Keyword Person Department
ALS Sarah Barnett Additional Learning Support
DAWN Dawn Casey Assistive Technologies
BEAUTY Jennie Jones Beauty Therapies
CCBS Rose Teal Childcare, Counselling, Business & Sport
BEV Bev Wood Construction, Computing & Building Services
COUN Lynda Christie Counselling
TALK Bill Ingleton Counselling
CHILD Julie Truman Early Learning Centre
ESOL Lucy Stafford ESOL
FL Michael Putland Foundation Learning
ENG Nicola Williamson GCSE & Functional Skills English
NICI Nicola Williamson GCSE & Functional Skills English
CAZ Caroline Salvin GCSE & Functional Skills English
CDRAKE Chris Drake GCSE & Functional Skills Maths
FWED Fwed Collins GCSE & Functional Skills Maths
TJ Tony Jackson GCSE & Functional Skills Maths
LISA Lisa Medlam Hair & Beauty
HAIR Cathy Cocker Hair & Beauty
NIKKI Nikki Slack Hair & Beauty
LIZA Lisa Graham Hair & Beauty
HNS Michelle Nicholson Health & Safety
LYN Lyn Furniss Health & Social Care
HPS Sherri-Ann Brown Health Care, Engineering, & Public Services
LRC Richard Watts Learning Resource Centre
EVENTS Diane Thornton Marketing
MENTOR Bill Ingleton Mentors
DEBS Debbie Hibbard Public Services & Counselling
HELP Angela Adams Safeguarding Issues
JAX Jackie Lethwaite Schools Administrator
RP16 Steve Goddard Sport Science
MTN Alan Viggers Sport & Outdoor Activities
NNCSU Bill Ingleton Student Union & Student Governors
ELEC Kirsty Harris Training Services Electrical Department
PLUMB Bill Turner Training Services Plumbing Department

(Please remember to leave a space after the keyword before you start your message)

 

Updating your details

Also, to update your details on the College systems, send a message to our number with UPDATE, followed by your First Name and Surname.