Showing a committed work ethic and determined approach to completing tasks to an excellent standard, Business Administration Level 3 apprentice Daniel Garner won the Outstanding Apprentice award in Business as part of National Apprenticeship Week.

With responsibilities including email correspondence with students’ parents, Daniel’s apprenticeship focusses on the administrative side of helping children in school. An average day for Daniel has included keeping on top of a large amount of inbound emails each morning whilst helping several colleagues with a variety of administration tasks.

Daniel said: “The kind of skills you need to be successful here is to be motivated. At times this job can be demanding but if you’re also motivated you can always help one another.

“The main skill I’ve developed through my apprenticeship would be communication. A large part of my current role is being on the phone. Before this role I didn’t have much customer-facing experience, though I can now communicate well with a variety of different people. It’s really helped develop my confidence – this helps me feel better about myself and I’m surer of my abilities.”

Having won the Outstanding Apprenticeship award in Business, Daniel also secured future employment with Rotherham Metropolitan Borough Council in the HR department.

Daniel added: “I’ve wanted to go into HR for a while, and HR here seems like a nice transition to build myself up from the floor. I’ll be working in administration in the Recruitment and Resourcing team, so the skills I’ve developed are easily transferrable.

“My advice to a prospective apprentice would be to definitely go for it – you can’t really go wrong with an apprenticeship. You’re gaining valuable experience within work but also learning and getting paid.”

Administration Officer Anne-Marie Kearney is a colleague of Daniel’s and was working on the same team as him before his move to the HR department.

Anne said: “The work he’s done is amazing. He’s come on in leaps and bounds. We’ll be sorry to lose him when he moves on to his new post.

“His confidence has grown whilst he’s been here; he likes to get someone an answer to their query and see a task through.

“I hope that he succeeds in the HR career path that he really wants to do. I’m pleased to see he’s got a role and want to see him progress once he’s there. He’s a credit to apprenticeships; this shows how following an apprenticeship can lead to something you’d like as a career.”

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“It’s really helped develop my confidence – this helps me feel better about myself and I’m surer of my abilities.”

Daniel Garner
Business Administration Apprenticeship

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